We don't exchange if it is simply a change of mind.
Each Beep Bell and Basket is assembled, tested, packaged and sent to you with love and care. If you discover an imperfection you are not happy with, please email us photographs at firstname.lastname@example.org and we will do our best to fix it.
Returns applicable to products purchased from www.beepbells.com.au only. If you purchased from a stockist, please contact them first.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
To return your product, you should mail your product to:
PO Box 950
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We advise you to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.